WILL I RECEIVE MY ITEMS BEFORE CHRISTMAS?
To guarantee your order is delivered before Christmas day, please make sure you order before December 5th if you live outside of the UK, and December 15th if you live in the UK.
HOW DO I PLACE AN ORDER?
Placing an order on Truth T-shirts is simple - just select the product you wish to buy from the 'ALL T-SHIRTS' page and then pick your desired color and size, then click the 'Add to Cart' button, which will add the item to your cart.
To purchase the item, click the 'CHECK OUT' button in the top left hand corner, and then simply follow the instructions.
HOW DO I CHANGE MY ORDER?
If you wish to change your order (for example, if you have ordered the wrong size) send an E-mail to firstname.lastname@example.org or use the contact page which can be found HERE. If changes are required the sooner you get in touch the better, as the item may already be in production.
If the item has already been created and sent out to you, we are unable to offer a refund, due to our clothing being created on order. (Make sure to double check your order before hitting the pay button.)
HOW DO I CANCEL MY ORDER?
If you wish to cancel your order, either email us at email@example.com or get in touch through the contact page which can be found HERE. If necessary a refund will be sent within 5 working days. Ideally if you do wish to cancel your purchase, the sooner you do the better as the item may already be in production or may have already been sent.
WHERE DO YOU SHIP YOUR CLOTHING TO?
Truth T-shirts ship worldwide.
WHERE DO YOU SHIP YOUR CLOTHING FROM?
Truth t-shirts are based in and ship from Derby in the United Kingdom.
HOW ARE YOUR CLOTHES MADE?
Our garments are made using a high quality vinyl cutter and heat press, they are created with the future in mind, and will stay in superb condition for many years to come.
We will be using the Royal Mail signed for service to ship first class within the UK, therefore your item should be received within 7 - 9 working days after your purchase. If you are ordering from a location outside of the UK, the shipping service we use should ensure your item arrives within 8 - 24 working days after your purchase (although chances are it will arrive much sooner.)
It usually takes around 6 working days for us to ship your item, but may take a few days longer depending on the time of year.
HOW DO I RETURN MY ITEM?
If you have a problem with your item, you can return it within 10 days from when you receive it. Get in touch by emailing firstname.lastname@example.org or by using the contact page which can be found HERE. If we deem the item to be in unsatisfactory condition or tampered with in any way then a full refund will not be given.
If you have received an item and realized you have made a mistake with the size, color or quantity we are unfortunately unable to offer a refund due to the t-shirts being made to order.
HOW DO I TAKE CARE OF MY ITEM?
Make sure you iron your garment inside out and machine wash separately on a maximum 80° cycle. Dry on a low heat setting, and do not dry clean or bleach. Follow these instructions correctly in order to keep your top in great shape. With each purchase comes a set of wash and care instructions. If the design is creased during the delivery process, give the garment a quick iron inside out.
DO YOU COMBINE POSTAGE ON LARGE ORDERS?
When your order exceeds the amount of £49 in the UK, or £99 outside of the UK, your shipping is free.